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Home > Sorry, We Are Unable to Process Your Payment...

Sorry, We Are Unable to Process Your Payment...

Your card has been declined or did not return an approval for some reason. Please double check that all information entered during your checkout is correct and try again.

The most common reason for a credit or debit card decline is that the billing address used in checkout is not the same as where the credit card statements are mailed to, or does not match the address on file with your credit card provider. The street number and zip code are especially important, and must exactly match the numbers on your credit card or bank statement. If you believe you have made an error entering this information, please try to complete the checkout again. If this does not solve the problem, try another credit/debit card.

Your card issuer does not share the reasons for a decline with us. You will need to contact them for further information regarding why your card would not be processing correctly. However, some of the more common reasons for a decline include:

Address Verification
The card is considered high risk based on address verification. Make sure that the address you listed corresponds to your billing address with your credit card company.

Invalid Information
The user submitted invalid information or a card number or card type is not supported.

Excessive Usage
The credit card shows excessive usage. Even if you still have credit left on your credit card you may receive this message if you have used it for multiple Internet transactions on the same day. Try the card again later.

Banking Network Decline
The banking network rejected the sale. Try the card again later. Blocks by the network are usually resolved/removed in a day or so.

Chargeback History
The card shows a previous chargeback history. A card with a chargeback history will not be accepted. A history of chargebacks and refund requests will result in your card being blocked for many Internet sales.

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Shipping price to the lower 48 continental United States only. There may be additional charges to ship to Alaska or Hawaii. No shipping outside of the US available. Signature may be required upon delivery if order is over $100 or we are shipping to an address that is not the same as your billing address. If you require shipping to an address that does not match the billing address on your credit card, a credit card authorization form will be sent to you so that we may obtain your signature. No orders will ship until it has been faxed back to us.

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